Help

Help



How do I set up my new account?

If you had an account in the old system, and have not made your account in the new system yet -- the links and passwords sent with that initial email have since expired. You will need to "Resend the welcome email" (button below). After you have done that, search your inbox for an email with the subject "Welcome to OMEA's New Website!" from `executive_director@omea-ohio.org`. If you do not see the email in your inbox, check your spam/promotions folder. If you still do not see the welcome email, continue on to other steps below.

I logged in before, but now can't get in!

Depending upon your error, it could be different things:

1. Has your NAfME/OMEA membership lapsed? (link to renew)
If you just renewed, it may take a day for the systems to sync together. We know this is an issue and the immediate sync feature is a prioritized item that is being fixed before deadline season. For now, however, you'll need to wait until the next day.

2. Did you set a permanent password after initial login? (password reset)
The temporary passwords you used to log in the first time expire in 90 days. You can reset the password with the link above (or buttons below, or on the login modal). After you login with the new temporary password, scroll to the bottom of the page and change that password to something else, or you may be back here to reset it again in 90 days!

3. Are you using the same username you set on initial login? (login help form)
Most (but not all) usernames were set to be your OMEA email address. If you didn't change it, your username will still be on your original "welcome email". Search your inbox for that email to find your username. After you log into your account, you can change your username at any time under "My Membership Info > change username/password". Reach out via the login form above to retrieve a lost username. I strongly encourage that you keep your username to be your OMEA email address.

Just become an OMEA/NAfME member?

The sync between the OMEA/NAfME systems happens daily around midnight. Left to it's own devices, that's when the welcome email will send. If your renewed just now and would like immediate access, you can manually trigger the welcome email by clicking here.

Adjunct Marching Band Adjudicator Help

All adjunct adjudicators received a welcome email with their username and temporary password in May or June. Before reaching out for help, follow the instructions above to find that welcome email. If you cannot find it, reach out to the Marching Band Adjudicators Chair for any and all help the website, assignments, proceedure, evaluations, or otherwise.

"Email-ID Combination Not Valid"

Sometimes, the email address used to register with NAfME is not sent with the NAfME update. Because OMEA does not recieve the email address from NAfME, we have no way of knowing where to send the welcome email. Additionally, if you try to manually resend the email with the button on this page, you get the error above. If this happens click this button to fill out a form so we can lookup your record and manually add your email address to it.

Forgot your password/expired password?

The temporary passwords you used to log in the first time expire in 90 days. You can reset the password with the button below. After you login with the new temporary password, scroll to the bottom of the page and change that password to something else, or you may be back here to reset it again in 90 days!

Do you use a Password Manager (password auto fill)?

Because the URL of this new system is the same as the old system, your password manager might attempt to fill the old system's password on this new website. To adjust that, go to the settings of the system that manages your passwords and change the old password saved to `omea-ohio.org`to be the password for `omea.website` and delete any reference to `omea-ohio.org`. When you login to this system next, your password manager should prompt you to save the new password for this domain.

Why am I not getting my district emails?

There are three main reasons you may not be getting your district emails: 1) You aren't correctly assigned to the district, 2) you have opted out of broadcast emails, 3) you may have a spam blocker. Follow these trouble shooting steps:

    1. Check your spam folder.

Your email provider may be trying to protect you from malicious emails and got a little to excited. Check to see if any OMEA emails are in your spam. If you find an email from an official `omea-ohio.org` email address, be sure to mark that email as 'not spam' and add that email address to your email contacts to prevent further emails going to spam!

    2. Check to see if you are assigned to the correct district!

Log into the Members Area and find the "My Region & District Areas" card. That card should contain your district/region. If it does not, you may have made a typo in your OMEA zipcode. Scroll to the bottom of the Members Area and find the "My Membership Info" card and click "change contact/profile info". Once there, find the "OMEA zip" field, change it to be a zip code that is within the bounds of your OMEA district/region -- for most cases, that will be your public school's district office zip code -- and click "submit".

    3. Check to see if you have opted out of receiving emails.

Our new website provider must include an opportunity to "unsubscribe" from broadcast emails. That being said, if you ever hit your "unsubscribe" button once, our system will honor that request until you re-opt in to receiving these emails. To check this, login to the Members Area, scroll to the bottom, find the "My Membership Info" card, and click "change contact/profile info". Once there, find the "suppress broadcast emails" option and make sure it is not checked. Once unchecked, click submit!

If you are having additional issues, reach out to our membership coordinator for further assistance.

My NAfME password isn't working. What do I do?

The OMEA system (where you are right now) is entirely separate from the NAfME system. These three systems do not communicate passwords. They will only have the same password if you set the passwords to be the same. If you do not remember the OMEA password, just click on the reset password button above to have a new temporary password sent to you. If you you do not remember your NAfME password, you will need to contact NAfME directly to get your login information. They can be reached at memberservices@nafme.org or 800-336-3768.

My password says it will expire in x days. How do I make a permanent password?

  1. Login to the Members Area ("Login" or "Members Area" button at the top of the page).
  2. Scroll to the bottom an click on "Change Username/Password" (inside My Membership Info card).
  3. Enter the username you want to use, your NEW password, and click submit.

I got a new job in a new district. How can I update my OMEA district?

  1. Login to the Members Area ("Login" or "Members Area" button at the top of the page).
  2. Scroll to the bottom an click on "Change Contact/Profile Info" (inside My Membership Info card).
  3. Update your "OMEA Zip Code" to the district office or zip code of the building where you teach and click submit.
    1. Note: if there are any errors elsewhere in your profile (you don't have a first year of teaching for example), you will need to correct all errors before you can submit your changes.
  4. Confirm you are in the correct district by observing your assigned district in the "My District and Region Areas" card in the Members Area.